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So, I've been working through an issue with Verizon for several weeks, maybe longer. Suddenly, I had a problem where I wasn't receiving any calls on my phone. They would all be sent to voicemail after half a ring. There were a few things that would fix the issue but only temporarily. 1. I could restart my phone. 2. I could toggle wi-fi calling off and back on. 3. I could take my SIM card out and put it back in. Oddly enough, toggling airplane mode on/off didn't fix it. After a back and forth between Apple and Verizon and them trying to pass the blame to each other, Verizon decides that it's a problem with my SIM card. So, they send me a new SIM card. Everything seemed to work fine. except that I noticed a few days later that calls on my Mac and iPad are "from. iPhone" and not directly over wi-fi. Apparently swapping the SIM card caused the "Add Wi-Fi Calling for Other Devices" setting to be turned off. When I noticed, I turned it back on, so my devices wouldn't be relying on my phone to make a call when it wasn't near. Et voilà, the problem came back. None of my incoming calls made it to my phone again and were instead just sent to voicemail. I notified Verizon that I finally pinpointed the problem, and of course their response was that it has nothing to do with them and I should forward my concerns to Apple, which I have also done. So, I now have to use my phone with this feature turned off, as I can't seem to get it to work properly otherwise and actually receive calls.
Has anyone else experienced this?